Annette Grooms is an Engagement Manager for Sheshunoff Consulting + Solutions with over 30 years of financial services experience in consulting and bank management. She has a comprehensive background in retail banking, with expertise in branch operations and staffing, as well as sales and marketing.
During her 20+ year consulting career, Annette has worked with more than 100 financial institutions nationwide, ranging in asset size from $30 million to $70 billion. She has directed the re-engineering of numerous retail banking engagements that have encompassed organizational redesign, procedures and work-flow enhancements, delivery system alternatives, branch staffing, and scheduling practices. Re-engineering projects included a $40 billion bank with 650 branches in the northeast and a multitude of other financial institutions throughout the country. Annette has also conducted numerous marketplace analyses for client branch networks, providing recommendations for maximizing growth potential and branch performance.
Annette Grooms's Knowledge
-
It Seems Clicks Have Not Replaced Bricks, but the Bricks Have Changed!
By: Annette Grooms on 11/13/2009Banking customers today have more channels to use for their banking needs than ever before. ATMs, computers, and cell phones—technology... Read more