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Business Interruptions Caused by Disasters Require Prompt Communication
Webinar
11 AM CT
Presenter(s): Steve Carroll
Duration: 1 hour
Pricing:
Live, Digital Download or CD
combos available for an additional $50
$299 - (full-price, no discount)
$249 - (for Affiliation Members)
What do winter storms, regional floods, delayed openings, and natural disasters all have in common? They each have unpredictable consequences and interrupt businesses in multiple ways. The only comfort you have in these situations is to know beforehand how your organization will respond in communicating to the public, your employees and your customers. Each type of disaster will require a unique notification strategy, a component of your overall notification plan.
Join our industry expert Steve Carroll who will help managers design an effective notification plan including discussions of:
- Events that have shaped modern notification systems
- Phone tree strengths and weaknesses
- Requirements of an effective communications database
- Using Excel to building “dynamic” phone lists
- The value (and necessity) of platform independence
- Push, pull and hybrid systems
- Bulletin board approaches
- The strengths and weaknesses of bulletin boards, voice messaging, Web pages, broadcast and targeted email, text messaging
- How social networking like Twitter and Facebook can facilitate communications
- Commercial tools and platforms
- Low- cost approaches (free Web sites, low-cost apps)
BIO: Steve Carroll
Steve Carroll is a Senior Consultant with Sheshunoff Consulting + Solutions’ Risk Management Practice. With more than 25 years’ experience as a community bank executive, Steve has worked in a variety of capacities in financial institutions, including consultant and bank CEO.
Since 1996, Steve has worked as a lead consultant on more than 100 financial institution consulting engagements across the country. His areas of expertise include business continuity planning, risk management, strategic business planning, and strategic technology planning.
Steve has developed software applications to assist financial institutions in improving their risk management positions, including a Business Continuity Planning system that utilizes a Microsoft Access relational database and an Internet-based plan hosting and collaboration platform called DRPHost.com PLUS. In addition, Steve has developed Risk Management and Vendor/Contract Management Access applications as well.
Steve has completed Institute of Financial Education courses at the University of Texas at Austin, the University of Georgia, and the University of Connecticut.
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