Begin the online presentation by clicking the first question...

1. Has your NSF income peaked, plateaued or declined in the last 12 months?
1. Do you measure and track overdraft revenue by:
   1. Total income
   2. Net income
   3. Income per account
   4. Income per overdraft user
      
      
2. Do you give the same overdraft limits to like accounts?
   i.e. the same limit for all personal accounts or the same limit for a specific personal account type.
   
   
3. Do you know the characteristics or transactional patterns of your customers who are users of overdraft services?