An Enterprise-Wide View of IT Security and Regulatory Compliance

In today's environment, addressing security is critical for all financial institutions. Customers are demanding it as concerns about privacy and identity theft increase, and new national and international regulations require due care with regard to security. Most importantly, having a reputation for safeguarding information helps preserve your customer base and increase market share. Attendees learn:

• A holistic, enterprise-wide perspective on IT security
• The primary risks and threats associated with each major component of the holistic view
• Which controls are commonly required by the primary regulations (e.g., FFIEC, GLBA, SOX, etc.) to adequately address each of those primary risks and threats

IT Staffing Metrics for Greater Efficiency

A cross industry survey of 200 IT managers and CIO's was conducted to collect staffing data on key IT functions in an organization. These metrics can serve as a benchmark for your own organization to determine if efficiencies can be gained by adding or realigning staff. By properly positioning key IT roles in your organization you can help improve business processes and ultimately reduce costs. Attendees will learn:

• How to effectively utilize IT systems in your organization
• The critical role the IT help desk plays and the appropriate ration of help desk staff to IT staff
• The benefits of outsourcing various IT and desktop support positions
• Why investing in IT training is critical in career development and how it can make the organization in the long run more competitive and cost-effective
• Keys to project management success to ensure IT project deliverables are completed according to plan

Technology Strategic Planning

Banks depend heavily on automated systems and technology and are impacted greatly by the rapid changes in the technology environment—making a strategic technology plan vitally important. Further, because your technology resources are limited, you need a plan to optimize utilization and control expenditures. Attendees learn:

• Methodology for developing a strategic technology plan to effectively manage resources
• How to identify new technologies that can help banks achieve short- and long-term objectives in a cost-effective manner
• A proven technique to ensure your technology plan is aligned with the bank's overall strategic plan

The Next Scam After Phishing and How to Prevent It

The banking industry has done a very good job educating its customers on phishing attacks—statistics show that phishing respondents are down significantly since the scam was first introduced. With this avenue drying up, identity thieves have discovered a new way to obtain confidential customer information—namely, by influencing good bank employees to leak information. Attendees learn:

• The ways identity data could be leaving your bank
• Who the most likely candidates are for perpetrating an internal threat
• How to prevent identity data from being stolen
• Solutions to target the bank's most significant vulnerability: Reputational Risk

Technology Utilization: Hidden Opportunities to Improve Bank Profitability

While banks have been very proficient in acquiring a significant amount of technology, the problem with incorporating technology lies in maximizing the investment. Many banks have purchased equipment and software that are collecting dust. Is this bad technology, or have the appropriate resources not been dedicated to make them work? Attendees learn:

• The avenues bank CEOs, Senior Managers and Directors can take to maximize the return on their technology investment
• How to better utilize existing technology and avoid common pitfalls
• An understanding of available technology along with new ideas for using technology to improve the bank's profitability

Understanding the Wily Hacker

All of us are aware of the critical necessity to keep our networks secure. As hackers and ID thieves continue to victimize thousands of people every year, you never want your customers to question the security of your bank's network and the security of their private, personal information. Your network security is an ongoing mission that takes the latest best-of-breed tools and reliable resources to proactively manage. With bank security risks and prevention tools changing rapidly, it's important to keep up to date on the latest threats and ways to mitigate security risks. Attendees will learn:

• What really happens during a penetration and vulnerability test
• The real vulnerabilities and how to secure weak areas
• The role of an "ethical hacker" and the necessity of one
• Realistic security breach response times
• New tools available to make your networks as secure as possible